Turn expert knowledge into measurable employee readiness
Refaq Workforce connects programs, structured mentorship, AI analysis, evidence and manager validation — so leaders can trust and act on capability movement, not just attendance.
Not a mentoring marketplace — a B2B capability-transfer system.
One connected evidence pipeline
Every screen is a real system module — data captured, intelligence generated, decisions supported.
Program Builder
Configure role-family programs: competencies, evidence rules, readiness logic.
Mentorship Sessions
Structured sessions with agenda, action items and evidence capture.
AI Session Agent
Draft, human-reviewed analysis with manager-only development signals.
Evidence Graph
Every session becomes traceable capability evidence.
Gap Intelligence
Cohort-level capability risks and recommended interventions.
Readiness Index
Evidence-locked auto factors plus manager validation.
Manager Decision
Coaching, recognition and renewal — human-owned and auditable.
What makes Refaq a moat, not a tool
A structured evidence model: sessions → actions → competencies → evidence → manager validation → readiness movement → cohort patterns.
Gap Intelligence
Detect recurring capability gaps across a cohort and recommend targeted interventions for HR and managers.
Evidence Graph
A left-to-right pipeline turning every session into proof of capability — not a meeting record.
AI Session Agent
Structured, explainable analysis. Manager-only signals are physically restricted, never auto-decisions.
Readiness Index
Auto factors locked to evidence, validated by managers — decision support, not a black box.
Mentor Evaluation
Composite mentor effectiveness from attendance, Q&A, action specificity and evidence review.
Enterprise-grade security
Multi-tenant isolation (row-level security), role-based access at the API, and a full audit trail.
Generic tools vs Refaq Workforce
Saudi capability templates, ready to launch
Start fast with role templates, or build a Minimum Viable Competency Framework with an expert.
Junior Saudi Engineer
Design review, safety, documentation, client communication, site exposure.
Data Center Operator
Critical power, cooling, SOPs, incident response, shift handover.
Cloud Implementation Engineer
Cloud architecture, security controls, deployment, cost awareness.
O&M Technician
Permit to work, fault diagnosis, asset records, HSE routines.
Trustworthy by design
Because Refaq analyses development data, governance is built in from day one (NIST AI RMF / OECD).
AI is decision-support — no automatic employment, promotion or readiness decisions.
Sensitive scores are manager-only, restricted at the API and database — not just the UI.
Every sensitive view and manual validation is recorded in an audit trail.
Transparency notices and correction of erroneous AI outputs, with history retained.
Run a supported pilot that proves value
One technical employer, 20–40 Saudi mentees and 8–20 internal mentors.
SAR 60–100k
3-month design pilot for a strategic reference customer.
SAR 120–250k
6-month supported pilot with configuration and reporting.
SAR 150k+
Annual contract depending on participants and analytics depth.